Get in Touch

Have questions? We'd love to hear from you.

Office

Vinkand Technologies, Coimbatore, Tamil Nadu, India

Phone

+91 9876543210

Frequently Asked Questions

Find answers to common questions about our AR platform

What are the different ways to view AR experiences?

We offer two main viewing options:
1. AR Preview: A full-featured viewer with analytics tracking, perfect for businesses and professionals.
2. AR Direct: A lightweight, instant viewer ideal for quick sharing and social media. Both options support AR viewing on compatible devices.

What sharing and interaction features do you offer?

Our platform includes:
- Social sharing (Facebook, Twitter, LinkedIn)
- QR code generation for easy access
- Snapshot feature to capture AR views
- Custom branding and logo options
- Direct link sharing

What file formats do you support?

We support GLB format for 3D models and USDZ for iOS devices. These formats ensure the best compatibility and performance across all devices.

Do you create 3D models?

No, we don't create 3D models. However, you can find free and premium 3D models from various sources:
- Sketchfab (sketchfab.com)
- TurboSquid (turbosquid.com)
- Free3D (free3d.com)
- CGTrader (cgtrader.com)
Always ensure you have proper rights and licenses for the models you use.

What are your pricing plans?

We offer two main plans:
1. Trial Plan (Free):
- 24-hour access per AR experience
- Basic analytics
- QR code generation
- No commercial use

2. Premium Plan ($10/AR/month):
- Unlimited AR views
- Advanced analytics
- Custom branding
- Commercial use rights
- Priority support

Can I track how users interact with my AR content?

Yes! Our analytics dashboard provides detailed insights including:
- View counts and engagement time
- Device types (iOS, Android, Desktop)
- Geographic data
- Interaction patterns
- Real-time tracking

What devices are compatible with AR viewing?

Our AR experiences work on:
- iOS devices (iPhone/iPad)
- Android devices
- Modern web browsers for 3D viewing
The device must support ARKit (iOS) or ARCore (Android) for AR functionality.

Do you offer custom branding options?

Yes, premium users can customize their AR viewer with:
- Company logo
- Custom color schemes
- Branded links
- Custom UI elements
This helps create a cohesive brand experience for your audience.